Transform Your Space with CharmDecorHub

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you schedule a consultation, request information, or contact us. This includes:

• Name, email address, and phone number
• Project details and design preferences
• Communication history and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide design consultation and services
• Communicate about your project and appointments
• Send relevant design inspiration and updates (with consent)
• Improve our services and customer experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With trusted service providers who assist in our operations
• When required by law or legal process
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

6. Contact Information

For questions about this Privacy Policy, contact us:
Email: [email protected]
Phone: +1 (312) 555-0147
Address: 2847 North Lincoln Avenue, Chicago, IL 60657, USA

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using CharmDecorHub services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

CharmDecorHub provides interior design consultation, furniture selection, color consultation, lighting design, and related home decor services.

3. Consultation Process

Free consultations are provided to assess your space and discuss design possibilities. Detailed design services require a signed agreement and project deposit.

4. Payment Terms

• Design services require a 50% deposit to begin work
• Product purchases require payment before delivery
• Payment plans available for projects over $5,000

5. Project Timeline

Project timelines are estimated based on scope and product availability. Delays due to shipping, manufacturing, or client changes may affect completion dates.

6. Cancellation Policy

Design services may be cancelled with 48-hour notice. Product orders may be cancelled before manufacturing begins, subject to restocking fees.

7. Limitation of Liability

CharmDecorHub's liability is limited to the amount paid for services. We are not responsible for indirect or consequential damages.

8. Governing Law

These terms are governed by the laws of Illinois, USA. Any disputes will be resolved in Chicago, Illinois courts.

9. Contact Information

Questions about these Terms of Service:
Email: [email protected]
Phone: +1 (312) 555-0147

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

Right to Information

You have the right to know what personal data we collect, how we use it, and with whom we share it.

Right of Access

You can request a copy of all personal data we hold about you.

Right of Rectification

You can request correction of inaccurate or incomplete personal data.

Right of Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Right to Data Portability

You can request your data in a structured, machine-readable format.

Right to Object

You can object to processing of your personal data for marketing or other purposes.

Legal Basis for Processing

We process your data based on:

• Your consent for marketing communications
• Contract performance for design services
• Legitimate interests for business operations

Data Retention

We retain personal data only as long as necessary for the purposes stated in our Privacy Policy or as required by law.

International Transfers

Your data is processed in the United States. We ensure appropriate safeguards are in place for any international data transfers.

Exercise Your Rights

To exercise any of these rights, contact us:
Email: [email protected]
Phone: +1 (312) 555-0147
Address: 2847 North Lincoln Avenue, Chicago, IL 60657, USA

We will respond to your request within 30 days.

Digital Millennium Copyright Act Policy

Respect for Copyright

CharmDecorHub respects the intellectual property rights of others and expects users to do the same. We respond to clear notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe that content on our website infringes your copyright, please provide our designated agent with a written notice containing:

1. Your physical or electronic signature
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the allegedly infringing material and its location
4. Your contact information (address, telephone, email)
5. A statement of good faith belief that use is not authorized
6. A statement of accuracy and authority to act on behalf of copyright owner

Designated Copyright Agent

Send DMCA notices to:
Copyright Agent
CharmDecorHub LLC
2847 North Lincoln Avenue
Chicago, IL 60657, USA
Email: [email protected]
Phone: +1 (312) 555-0147

Counter-Notification

If you believe material was removed due to mistake or misidentification, you may file a counter-notification containing:

1. Your physical or electronic signature
2. Identification of removed material and its former location
3. Statement under penalty of perjury of good faith belief
4. Your contact information
5. Consent to jurisdiction of federal court

Repeat Infringers

We will terminate accounts of users who are determined to be repeat infringers.

False Claims

Knowingly making false claims in a DMCA notice may result in liability for damages, including costs and attorney fees.

This policy is effective as of December 2024 and may be updated periodically.

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